At World Jewelry Exchange, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and any other information voluntarily submitted through our contact or inquiry forms.

• Technical Data: IP address, browser type, device data, and browsing behavior through cookies or tracking tools.

• Transactional Data: Purchase history, correspondence, or documentation relevant to business inquiries or partnerships.

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2. How We Use Your Information

The information we collect may be used to:

• Respond to inquiries or requests

• Process and fulfill orders or transactions

• Communicate updates, confirmations, or service-related notices

• Analyze website traffic and improve user experience

• Maintain internal records for legal and operational purposes
   

3. Sharing of Information

We do not sell or rent your personal data. Your information may be shared with:

• Trusted third parties (e.g., logistics partners, payment processors) strictly for the purpose of fulfilling business operations

• Regulatory or legal bodies, when required by law or to protect our legal interests

All third-party partners are required to maintain strict data privacy standards.

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4. Cookies and Tracking Technologies

We use cookies and analytics tools (such as Google Analytics or Meta Pixel) to understand website usage and enhance performance. You can disable cookies via your browser settings; however, this may limit certain features on our site.

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5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

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7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you

• Request corrections or deletion

• Withdraw consent for marketing communication

• File a complaint with a data protection authority

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8. International Users

If you are accessing our website from outside South Africa (e.g., the United States), please be aware that your information may be transferred to, stored in, or processed in South Africa or other jurisdictions where our partners operate. By using our services, you consent to this transfer.